Refund policy

Return & Refund Policy

At Snatched Peach, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Return Eligibility

We accept returns within 14 days of delivery.

To be eligible for a return, items must:

Be unused, unworn, and in their original condition
Have all original tags and packaging attached
Not show signs of wear, damage, washing, or alteration

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or exchanged:

Bodysuits
Shapewear
Underwear and intimate garments
Swimwear without hygiene seals
Gift cards
Sale or clearance items

Return Process

To initiate a return, please contact us at:

snatchedpeach.customerservices@gmail.com

Please include your order number and reason for return. We will provide instructions on how to return your item.

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Refunds

Once your return has been received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your payment provider or bank.

Original shipping charges are non-refundable unless the return is due to our error.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the issue. We will work with you to resolve the matter as quickly as possible.

Exchanges

We currently do not offer direct exchanges. If you would like a different size, color, or item, please return the eligible item and place a new order.